Let your guests pick the music, and your venue earn.

You set the guest price (₺1.00 default, ₺3 recommended). During the pilot, your venue keeps 100% of sales from the free 1,000 credits. On subsequent packs, GroundBox’s fixed cost is ₺0.75 per credit (VAT included), so at the recommended ₺3 price your venue keeps ₺2.25 (75%) per song. In our example scenarios at ₺3, that works out to ₺1,350/month for a small café/bar and ₺8,640/month for a busy bar. See monthly revenue scenarios

Software setup is done with our one-to-one support and covers three steps: (1) we create your venue account and add your bartender phone numbers, (2) you connect your Spotify account (Client ID and authorization) in the management panel and choose your credit price and optional playlist, and (3) you download and print the ready-made table QR sheet. As soon as the QR codes are on your tables, you can go live the same day.

No. After taking payment, the bartender taps the 10, 50 or 100-credit button on their phone and a 5-character code with a QR appears in seconds. The guest scans or enters the code and picks songs from their own phone. Every issued, redeemed and voided voucher — plus the end-of-shift revenue total — is tracked automatically in the panel.

There is no contract, commitment or monthly fee during the pilot. The first 10 venues receive 1,000 song credits and a 20 verified-guest quota free of charge, and you can stop at any time without penalty. When your free credits run out, there is no auto-renewal or obligation to purchase.

Guest payments never pass through GroundBox — guests pay your venue directly at the bar or table in cash or through your own POS terminal. Your venue keeps the cash flow immediately and simply buys prepaid credit and verified-guest quota packages from GroundBox, with no payout delays or per-transaction payment processing middleman.

GroundBox currently works exclusively with the Spotify Web API; Apple Music, YouTube Music and local media players are not supported. Queue syncing and track control require an active Spotify Premium account. If you don’t have one yet, you can open a Spotify Premium account before setup and run it on the phone, tablet or computer connected to your sound system.

Spotify’s standard Terms and Conditions of Use (Section 3) limit consumer Spotify accounts to personal, non-commercial use and do not permit public performance in commercial venues such as bars and restaurants (even if the venue holds local PRO licences like MESAM/MSG), directing businesses instead to commercial B2B services such as Soundtrack. GroundBox is not a music streaming service and does not grant commercial streaming rights; it is a technical queue-management tool that orders tracks on the venue’s own connected account via the official Spotify Web API. Ensuring that the account and music source used in the venue comply with platform terms and applicable law is the venue’s responsibility.

Public-performance licences required to play music in a venue (for example, MESAM/MSG) are already the venue’s responsibility. GroundBox does not stream music itself — it only manages the guest request queue — so it does not change your existing licensing requirements.

Because music plays directly from Spotify on your venue’s device, Spotify continues with your playlist even if the connection to GroundBox drops. The live queue and all credit balances are stored safely in the cloud, so no credits or shift records are lost. Guest and bartender screens reconnect automatically when the connection returns, and if a pushed guest song is missed on Spotify while offline, its credits are automatically refunded to the guest’s balance.

If a voucher code has not been redeemed yet, the bartender can void it with one tap — and unredeemed codes automatically expire after 24 hours — returning the credits to your venue pool. Once redeemed, if a requested song is removed or skipped with a refund (Skip & Refund / Remove) or missed by Spotify, the spent credits are automatically returned to the guest’s balance at your venue. Unused credits in a guest’s balance stay on their account for future visits to your venue with the same phone number. GroundBox does not issue cash refunds in the app.

No. GroundBox runs in the browser. Just scan the QR code on the table.

Staff can remove a song, skip and refund its credits, or skip and forfeit credits with an optional phone ban for the night.

No. Credits are only valid at the venue where they were purchased.

No. Songs already in the queue cannot be added again. Recently played songs have a 20-minute cooldown.